Did you know that only 20% of people are willing to answer calls? Or that most business emails have an open rate of lower than 20%?
SMS is, as recently as 2018, still the most preferred method of communication between a business and its customers - it's quick, easy and personable.
Like every simPRO customer, Bolt Building does not have time to mess around when it comes to business data.
Managing a large level of preventative maintenance work can be difficult to achieve without proper planning and oversight.
For businesses looking to handle high-volumes of asset-driven jobs with a range of service levels, simPRO's Maintenance Planner may just be the solution they've been searching for.
Tradelink has been operating in Australia for more than 150 years, and is well-known for its quality parts, excellent prices and friendly service.
The recent addition of the Service module to simPRO Mobile cements its position as our best app ever for field service management.
Take a look at how the latest features can enhance job visibility, maximise efficiency, streamline mobile workflows and enable offline work.
simPRO's ability to amend workflow blockages and improve operational processes is not limited to the office. There are also a range of solutions that target the efficiency of technicians.
Mobile solutions play an important role in the way trade contracting services are performed today - but how do they impact customer satisfaction?
There is no questioning that the months leading up to the election created a swarm of uncertainty. Many in the market, reflected on a decrease and reluctance with consumer spending. Also, major critical business decisions, such as hiring and investment opportunities, have been stunted with delays. The recent boom in the construction industry did little to spare the impact, with many facing a significant decline of project approvals by an overwhelming 47% in the months prior to the election. As a result of this period of uncertainty, countless trades and construction businesses experienced the effect of a temporary market slowdown. The crucial term being, temporary.
Smartphones, tablets and mobile solutions changed how technicians can send, receive and capture information when operating in the field. Hardware, software and applications have enabled even more workflows to be completed with a hand-held device.
At simPRO we see enormous benefits in providing our customers with learning resources as part of their subscription service.