High employee turnover can cost businesses much more than just money. So, what can you do to ensure you don’t lose valuable team members? Creating a positive work culture where your team members can grow, and develop their careers is key in helping your business succeed. In this blog, we take a look at 5 things you can do to improve your business’s retention rates.
Support staff development
It’s a common misconception that supporting the upskilling and training of staff will prompt employees to search for greener pastures. While this could be true for some employees, staff members who feel secure and happy in their position will ultimately choose to stay and contribute those skills to your business. Quite simply, when you invest in your employees by supporting their development, you are investing in your business.
Create a positive work environment
One-quarter of your life is spent working, so why would you want to spend that time in a bad working environment? Dissatisfied and unhappy employees are more likely to leave a company for a different opportunity. Ensuring your company provides a positive and supportive environment for your employees is key to keeping them engaged with work.
Here are some popular ways to make work environments more fun:
- Celebrate birthdays
- Have staff activity days
- Treat your team after some hard work
- Make yourself available to staff for when they need it
Be upfront about your expectations
Is miscommunication about expectations causing headaches in your business? It’s important to remember that your employees may not always know what you expect of them, which can cause issues in their performance and behaviour. Clearly defined expectations are key to retaining valuable employees and ensuring everyone is on the same page. Expectations shouldn’t just be defined at the beginning of employment, this communication should continue throughout employment to ensure your staff stay on track.
Provide your team with the right technology for the job
Inefficiencies in a business can be frustrating for staff. That’s why, just like it’s important to keep your team equipped with the right tools for the job, it’s important to ensure your processes and systems up-to-date with the latest technology. An end-to-end job management software such as simPRO can help your business increase workflow efficiency and limit frustrations caused by lack of communication. Just imagine being able to manage scheduling, and invoicing from your office whilst also having your technicians update the status of jobs in the field!
Match staff to jobs that maximise their skillset
Miscommunication and job scheduling mismanagement can cause staff members to feel underutilised or out of their depth. Matching staff to jobs which maximise their skillset can greatly improve their productivity and positivity. But, with so many moving parts in a business, it can be tricky keeping track of your staff member’s movements and availability. Job management software such as simPRO allows complete visibility of job details and technician scheduling, so you can choose the right person for the job.
Are you looking to improve your field service management? simPRO’s comprehensive features can help you efficiently manage your team, in the field and from the office. To learn more about you can utilise simPRO, head to a FREE simPRO Roadshow near you. Click here to learn more.